Registry Lock | .GLOBAL Domain Registry

Registry Lock for .GLOBAL labels

What is REGISTRY LOCK?

Registry Lock is a service offered by the .GLOBAL Registry to protect a registered .global label from unauthorised transfer, updates and deletion.

When a .global label is authorized for Registry Lock, the domain name will be updated by the Registry with the following statuses that are visible in WHOIS:

  • serverDeleteProhibited
  • serverTransferProhibited
  • serverUpdateProhibited

The Registrar may in addition update the label with

  • clientDeleteProhibited
  • clientTransferProhibited
  • clientUpdateProhibited

The protections set by the Registry (serverDeleteProhibited, serverTransferProhibited and serverUpdateProhibited) enables a high security level to prevent unauthorized transactions connected to the label.

Detailed descriptions of the EPP status codes can be found at https://www.icann.org/epp

Limitations

The Registry Lock service is only applicable to second level registrations of .global labels.

The Registry Lock service will enable security for contact and host objects as registered on Registry level. Any additional information maintained by the sponsoring registrar will not be protected for updates.

Registry Lock service can only be executed for second level registrations sponsored by the requesting Registrar.

Delete within Renew Grace Period: In the event a Registrar wishes to delete a domain after a renewal they will be unable to do so unless they contact Afilias Technical Support to have the Registry Lock removed. In the case of auto renew, because the auto renew grace period is 45 days, this should not be considered a substantial issue. However, with explicit renewals there is only a 5 day grace period. The registrar will need to contact Afilias within this period and delete the name in order to receive a refund.

Registry Lock Procedures

Locking domain name

REGISTRANT LEVEL

Enabling Registry Lock for a .global label must be initiated by the domain name holder contacting the sponsoring Registrar.

The domain name holder must collect the following information:

  • The domain name
  • The domain name ID
  • Contact object connected to the domain name
  • Host object connected to the domain name

Example

The domain name holder or its representative should inform the sponsoring Registrar in the way the Registrar have defined.

REGISTRAR LEVEL

The sponsoring Registrar will contact Afilias Technical Support via a service ticket to techsupport@afilias-srs.net and authenticate themselves using the Registrar representative security phrase.

  1. Authorized contact at the Registrar provides a .txt or .csv file with a list of domains to be placed on Registry Lock via a service ticket.
  2. The .txt or .csv file will contain the list of domain names, one name per line.
  3. Technical Support will verify that list of domains provided by the registrar are owned by the Registrar. Technical Support will contact the registrar if the sponsoring registrar does not match – these labels will not be able to be locked.
  4. Technical Support will organize a conference call with Technical Support and the Registrar.
  5. Technical Support will confirm the list of domains to be placed on Registry Lock with the registrar on the phone.
  6. Technical Support will place the valid domain names provided by the registrar on Registry Lock and specify a reason of “registry-lock”.
  7. Technical Support will inform the registrar via phone that their request has been completed.
  8. Technical Support will record the domain name(s), Registry Lock operation (initiated), the date and time and the ticket number of the request.
REGISTRY LEVEL
  1. The Registry Operator will charge the Registry Lock service fee from the registrar’s account using the billing reason text “Registry Lock” and inform the registrar.

Unlocking the domain name for updates

This procedure allows a registrar to perform transformations (update, transfer, delete) on a domain(s) that is enrolled in the Registry Lock service.

  1. Authorized contact at the Registrar provides a .txt or .csv file with a list of domains to be removed from Registry Lock via a service ticket to Afilias Technical Support.
  2. The .txt or .csv file will contain the list of domain names, one name per line.
  3. Afilias Technical Support will verify that list of domains provided by the registrar are owned by the registrar. Afilias Technical Support will contact the registrar if the sponsoring registrar does not match – these labels will not be able to be unlocked.
  4. Technical Support will organize conference call with Technical Support and the Registrar to confirm request.
  5. Afilias Technical Support will confirm the list of domains to be removed from Registry Lock with the Registrar on the phone.
  6. Afilias Technical Support will remove the server statuses from the domain name(s) provided by the Registrar.
  7. Afilias Technical Support will inform the Registrar by responding using the initial service ticket that their request has been completed.
  8. The Registrar will perform their desired operations on the domain name(s) and confirm this by responding to the initial service ticket.
  9. Afilias Technical Support will place the domain back onto Registry Lock once the Registrar has completed their operations.
  10. Technical Support will record the domain name(s), Registry Lock operation (removed/added), the date and time and the ticket number of the request.

Cancellation of the Registry Lock service

This procedure describes the method in which a registrar can cancel the Registry Lock service for any domain(s) that are enrolled.

  1. Authorized contact at the Registrar provides a .txt or .csv file with a list of domains to be removed from Registry Lock via a service ticket.
  2. The .txt or .csv file will contain the list of domain names, one name per line.
  3. Technical Support will verify that list of domains provided by the registrar are owned by the registrar. Technical Support will contact the registrar if the sponsoring registrar does not match.
  4. Afilias will organize conference call with Technical Support and the Registrar.
  5. Technical Support will confirm the list of domains to be removed from Registry Lock with the registrar on the phone.
  6. Technical Support will remove the server statuses from the domain name(s) provided by the registrar.
  7. Technical Support will inform the registrar using the initial service ticket that their request has been completed.
  8. Technical Support will record the domain name(s), Registry Lock operation (cancelled), the date and time and the ticket number of the request in the tracking spreadsheet.

Offering the .GLOBAL Registry Lock Service

In order to offer .GLOBAL Registry Lock, Registrars must sign a separate Registry Lock Agreement. This Agreement contains specific terms and pricing for the .GLOBAL Registry Lock Service. For a copy of the .GLOBAL Registry Lock Agreement, please contact the .GLOBAL Registry using registry@go.global.

Registry Lock Support

Afilias Technical Support provides Registrars with Customer Support via email and telephone for the Registry Lock Service on a 24/7 basis.

Contact information Afilias Technical Support:

E-mail: support@afilias.info or techsupport@afilias-srs.net
Web Portal: https://portal.afilias.info (username and password required)
Phone: +1.416.646.3306
Fax: +1.416.646.3305

Registry Lock Invoicing

Registry Lock charges will appear on your monthly Statement as “Registry Lock”, and will be charged annually per domain name. Registry Lock charges will be automatically deducted from your Registrar account in the month that Registry Lock is implemented.